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So I get the same error with two different versions of ATI 2019, and also 2 different external USB drives. After doing so I got the same "Source not selected" error. So, what I did to further troubleshoot is downgrade ATI to 2019 14690. I was finally able to check the disk on my wife's computer and no errors were found. The log from the backup when it runs will show if there is an issue with the C: drive flagged by the error marker? You should reselect the Destination drive again for the current failing backup ' test' task. Thanks for your help with this.īernard, the most recent errors are not for Source not selected, but for the Destination drive. My wife is oncall until Monday, so I'll try the chkdsk then.
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So the problem may be with the C: drive and ATI cannot size it up as the source. As I said I get the same error even though I reformatted the disk, and also used a different disk, while creating new backups. I think it's more likely this is the cause of the "Source is not selected" error. It is recommended that you schedule a CHKDSK /F to run for C: on restart. See KB 1638: Acronis Disk Report for details of the above. The above shows an error for your Windows C: OS partition (e in column C of the right-most column). 5 -DD 18G 18G 2.2G NTFS 07 NTFS, HPFS RECOVERY. 4 - 980M 980M 522M NTFS 27 Windows RE H Windows RE -c-V
#External usb backup drives free
Num NT L9NO Size FSsize Free FS Type Label ABCHSV Errorġ- d(0) GPT 932G 14M SATA 0-0-0 HGST HTS721010A9E630 Just noticed another issue from the disks.txt data in the system report: Also, creating a new backup using a completely different drive resulted in the same "Source is not selected" error. So I don't believe ATI should not be confused about the volume in that case. Yes, but I reformatted the drive and get the error when creating a new backup. There were earlier logs for an issue with the Source selection but this then changed to errors as above in later logs: The volume ID has changed from what ATI is expecting. The above shows that drive E: is not the same volume as was used when the backup task was configured / last working correctly. | function: TrueImage::Archive:: CheckVolumeDeviceIdMatch Make sure the correct storage device is connected to the computer.
#External usb backup drives zip
Bernard, thanks for the system report zip which shows an issue with the destination backup drive, not the source!Įrror 0xb0428: The backup location was not found on the destination drive.